At Dive Master Shop, we’re committed to delivering your water sports gear with the same passion we put into selecting it. Whether you’re preparing for coastal adventures or upgrading your diving kit, our worldwide shipping options ensure your equipment arrives ready for action.
Our Shipping Process
Every order receives our careful attention:
- Processing: 1-2 business days (excluding weekends)
- Packing: Our Wells-based team hand-checks all equipment
- Dispatch: You’ll receive tracking details via email
Shipping Options
Standard Shipping (£12.95)
Ideal when you need gear quickly for upcoming trips:
- Carrier: DHL or FedEx
- Delivery: 10-15 business days after dispatch
- Best for: Individual items or time-sensitive orders
Free Economy Shipping (Orders £50+)
Perfect for complete kits or seasonal preparations:
- Carrier: EMS
- Delivery: 15-25 business days after dispatch
- Includes: Full tracking and signature confirmation
Important Notes
- We currently cannot ship to parts of Asia and certain remote regions
- Customs fees may apply in some countries (calculated at checkout)
- Holiday seasons may extend processing times by 1-3 days
After Your Delivery
Our service continues once your package arrives:
- 15-Day Returns: Not satisfied? Return eligible items within 15 days of receipt
- Damaged Items: Contact us immediately at [email protected] with photos
- Missing Parts: We’ll expedite replacements for incomplete orders
Ready to gear up? Browse our collections or check our FAQ for more details.
“We don’t just ship packages – we deliver adventures.”